Last updated: 8th November 2026 · StomatoBot Technologies Private Limited
1. The service
Digital WatchMan connects to CCTV cameras/DVRs you own or lawfully operate and provides AI-assisted monitoring alerts: event detection (e.g. person detection, line crossing (Lakshman Rekha), camera tampering, feed loss, face recognition, unusual activity), alerts, live view, daily summary videos and related analytics, per the plan you subscribe to.
2. Accounts
You must be 18+ and provide accurate details, including a mobile number and an email address. Sign-in is by a one-time code sent to your registered mobile number or email; keep both secure — actions taken through your session are attributed to you. If you give staff their own logins, you are responsible for what they do with them, and you can remove a staff login at any time. Business accounts confirm the person accepting these terms is authorised to bind the business.
3. Subscriptions and billing
Plans are paid in advance, for a quarter, 6 months or a year; there are no monthly payments. Payments are processed by our payment partner, Razorpay. Plans renew automatically through the autopay you approve, unless you turn automatic renewal off; we tell you before each renewal. Prices are in ₹ (INR). StomatoBot does not have a GSTIN currently, so no GST is added yet. Feature availability follows your active entitlements. See the Refund & Cancellation Policy for cancellations and refunds.
4. Acceptable use
- Connect only cameras you own or are authorised to monitor.
- Comply with all laws applicable to CCTV operation, notice/signage, and biometric/face recognition in your jurisdiction.
- No unlawful surveillance, harassment, or monitoring of private spaces you have no right to monitor.
- No attempts to breach, overload, or reverse-engineer the service.
We may suspend accounts that violate this section.
5. Your data
Your footage, alerts, and face libraries remain yours. You grant us the rights needed to process them to provide the service, and the right to use alert verdicts, the images and detections attached to alerts to improve Digital WatchMan, as set out in item 12 of the Customer Onboarding Terms and in the Privacy Policy. We never sell, rent or share your footage or face data.
6. Important: what Digital WatchMan is — and is not
Digital WatchMan is a monitoring aid. Detection is probabilistic and depends on camera quality, placement, lighting, network, and third-party equipment we do not control. Monitoring pauses briefly while we install software updates, as the Customer Onboarding Terms explain. We do not warrant that every event will be detected or every alert will be timely, and the service is not a substitute for emergency services, security personnel, or insurance. The service is provided “as is” to the maximum extent permitted by law.
7. Limitation of liability
To the maximum extent permitted by law, our aggregate liability arising out of the service in any 12-month period is limited to the fees you paid us in that period; we are not liable for indirect or consequential losses, including loss arising from undetected incidents, theft, or property damage.
8. Term and termination
You may cancel any time (effective per the Refund & Cancellation Policy). We may terminate for breach or non-payment. On closure, your data is handled per the Privacy Policy’s retention terms; you may request export of your alert history and face labels beforehand.
9. Changes
We may update these terms; material changes are notified to account holders and apply from your next billing period.
10. Governing law
These terms are governed by the laws of India; courts at Pune, Maharashtra have exclusive jurisdiction.
11. Contact
StomatoBot Technologies Private Limited · U72300PN2015PTC156223 · 12-A, 3rd Floor, RM Corner, VS1 Building, Near Maharaja Complex, Paud Road, Kothrud, Pune – 411038, Maharashtra, India · support(at)stomatobot(dot)com